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Psychologist Session

I am not a crisis service

Stabilisation comes before therapy

If you are struggling to keep yourself safe and are having active suicidal thoughts (with intent) please present yourself at Accident and Emergency or call 999 for an ambulance. You can also make an emergency appointment with your GP. 

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Therapy has benefits only when you are stable enough to carry out the work and are not in an mental health crisis. 

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For mental health crisis you must  manage that first so that you feel stable before embarking on any kind of therapy. 

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Mental health crisis helpline

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  • Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

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  • SANEline. If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).

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  • Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.

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  • Nightline. If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

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  • Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

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Mental Health Crisis: Welcome
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